‘Troubling’ FCA complaints handling must improve, MPs say – Mortgage Solutions - Property Posts
‘Troubling’ FCA complaints handling must improve, MPs say – Mortgage Solutions
The Treasury Select Committee (TSC) of MPs is putting pressure on the Financial Conduct Authority (FCA) to improve its complaints handling process after hearing many complainants are “suffering prolonged delays” and “poor communication”.
Source: ‘Troubling’ FCA complaints handling must improve, MPs say – Mortgage Solutions